Here we answer the most frequently asked questions about our courier services
Frequently asked questions;
How quickly can you deliver my package?
Our delivery speed depends on the service you choose for your package. Express Errands and Courier Rush Hour deliver your package in 60 minutes. You can choose from our 2 Hour delivery, 3 Hour delivery, same-day, and overnight delivery.Â
How can I track my package?
As soon as your package is booked for delivery, we will provide you with a tracking number. You can use this number to track your packages on our website. Enter the number into our online tracking system, and it will show you your package's real-time status and location.
What type of items can you deliver?
At Express Errands and Courier, we provide delivery services for a wide range of products. A few of our highlighted delivery options include parcel delivery, legal document delivery, automotive part delivery, health care delivery, etc. Visit our services page to pick the courier service that suits you the best.Â
How do you ensure the safety and security of my package?
The safety and security of your package are our foremost priority. We ensure the secure transit of your packages with the help of our highly trained team members and cutting-edge logistic technology. Our team and equipment ensure fragile and important parcel reach their destinations in perfect shape.
What happens if my package is damaged or lost during delivery?
In an unlikely event of a package getting damaged or lost in transit, we have standard operating procedures to manage such situations. Our efficient customer service will start an investigation immediately; you can submit a claim. Our customer support is here to offer you peace of mind.Â
We aim to reach back to our customers in 10 working days with an investigation report.
If you couldn’t find an answer to your query, contact our customer service to get answers to your questions about our services.