Here we answer the most frequently asked questions about our courier services
Q1: Do you offer same day courier services?
Yes. Same day delivery is the core of what we do. Express Errands & Courier Logistics provides professional same day courier services for businesses across Atlanta and nationwide. Whether you need a single package picked up and delivered within hours, or you manage ongoing same day delivery needs for your organization, our team handles it with speed, accuracy, and real-time tracking from start to finish. Unlike gig-based apps, we operate as a dedicated logistics company with trained drivers and a professional dispatch team available every day of the year.
Q2: How fast is your rush delivery service?
Our rush courier service is built for situations where every minute matters. We offer 1-hour, 2-hour and 3-hour rush delivery options for businesses in the Atlanta metro area, as well as expedited delivery across our nationwide network. Rush delivery is ideal for last-minute document pickups, emergency supply runs, critical business-to-business transfers, and time-sensitive materials that simply cannot wait. When you call, our dispatch team immediately assigns the nearest available professional driver and coordinates the fastest possible route.
Q3: Do you provide medical courier services?
Yes. Medical courier services are one of our core specializations. We handle the pickup and delivery of medical specimens, lab samples, surgical trays, pharmaceutical supplies, medical devices, medical records, and other sensitive healthcare materials. Every delivery is managed with the care and confidentiality required by the healthcare industry. Our drivers are HIPAA-trained and understand the compliance requirements that hospitals, medical laboratories, surgery centers, pharmacies, and private practices depend on.
Q4: Are your drivers HIPAA trained?
Yes. All drivers handling medical deliveries through Express Errands & Courier Logistics are HIPAA-trained and understand the privacy and handling standards required for protected health information and sensitive medical materials. This means healthcare organizations, hospitals, labs, and clinics can trust that every pickup and delivery is handled with proper protocol — not handed off to an untrained app-based driver. We are a HIPAA compliant courier service built specifically for the demands of the healthcare sector.
Q5: Can you deliver legal documents for attorneys and law firms?
Absolutely. We provide legal courier services for law firms, solo practitioners, corporate legal departments, and government agencies across Atlanta and beyond. Our drivers handle attorney document delivery with the confidentiality and urgency that legal work demands. Whether you need contracts, agreements, deposition materials, discovery documents, or sensitive client correspondence delivered on a strict timeline, we execute with precision and provide real-time tracking so your team stays informed.
Q6: Do you handle court filing deliveries?
Yes. Court filing delivery is a service we provide regularly for law firms and legal teams. We pick up your documents, transport them to the appropriate courthouse or clerk's office, and confirm delivery — all same day. If your filing has a hard deadline, our rush courier service ensures it arrives with time to spare. We understand that missed court filings carry serious consequences, which is why we treat every legal delivery as time-critical and non-negotiable.
Q7: Do you provide specimen and lab deliveries?
Yes. Specimen delivery and lab courier services are among the most time-critical services we offer. We regularly transport biological specimens, blood samples, tissue samples, lab cultures, and pathology materials between healthcare facilities, reference labs, and hospital systems. Our drivers understand proper chain-of-custody procedures and the urgency of STAT delivery in clinical environments. Samples that need to reach the lab quickly — and intact — are in experienced hands with EEC.
Q8: Can you handle pharmacy and prescription deliveries?
Yes. We provide pharmacy delivery services for independent pharmacies, hospital pharmacies, specialty pharmacies, and pharmacy networks. Whether you need medications delivered to patients, transferred between locations, or transported as part of a scheduled route, we handle it professionally and on time. Our HIPAA-compliant drivers treat every pharmaceutical delivery with the discretion and care that patient safety requires.
Q9: Do you offer scheduled courier routes?
Yes. Our Scheduled & Routed delivery service is designed for businesses with predictable, recurring delivery needs. We build a custom route tailored to your pickup times, drop-off locations, and frequency — whether that's daily, weekly, or multiple times per day. Scheduled courier routes are popular with medical facilities, law offices, corporate businesses, and any organization that needs consistent, reliable pickup and delivery without having to place a new order every time. Once your route is set, we run it like clockwork.
Q10: What areas do you service?
Our Atlanta courier service covers the greater Atlanta metro area and surrounding regions, including but not limited to Buckhead, Midtown, Downtown Atlanta, Decatur, Sandy Springs, Marietta, Alpharetta, Roswell, Duluth, Norcross, Smyrna, and beyond. We also operate a nationwide courier network, giving businesses the ability to coordinate deliveries across major cities and regions throughout the United States. Whether your delivery is across town or across the country, we have coverage.
Q11: Do you offer after-hours, weekend, or holiday deliveries?
Yes. Our dispatch team is available 24 hours a day, 7 days a week, 365 days a year — including weekends and holidays. Emergencies, urgent business needs, and time-sensitive deliveries don't follow business hours, and neither do we. Whether you need a Saturday medical courier, a Sunday document delivery, or an after-hours rush pickup on a holiday, call our team and we will coordinate it.
Q12: Can you print and deliver documents?
Yes. For certain document delivery requests, we can assist with printing and delivery, making the process even more seamless for clients who need materials prepared and transported without the added logistical burden. Contact our team to discuss your specific needs and we will confirm the best solution for your situation.
Q13: Are you a real courier company or an app-based service?
We are a real, professional logistics company — not an app-based gig service. Express Errands & Courier Logistics has been in business since 2012, and we operate with trained, uniformed drivers, a professional dispatch team, and the infrastructure to support businesses at scale. We are an active member of the CLDA (Customized Logistics and Delivery Association), WBENC-certified as a women-owned business, and NMSDC-certified. When you work with us, you are working with a logistics partner — not rolling the dice on a stranger with a smartphone.
Still have questions? Our team is standing by.
Call 877-983-3548Â
Email dispatch@eec-logistics.com