Are you a dependable individual with a knack for clear communication, especially in high-pressure situations? If so, we’re seeking a reliable Dispatcher like you to serve as a vital communication hub for both emergency and non-emergency calls at Express Errands & Courier. In this role, you’ll be responsible for receiving requests, relaying messages, monitoring vehicles, and planning efficient routes.
The ideal candidate will excel in communication and possess the ability to remain composed under pressure, particularly during emergencies. Strong multitasking skills and the capability to take initiative with minimal supervision are essential traits we’re looking for.
Your primary objective will be to facilitate effective communication among various parties by ensuring the accurate and timely transmission of information.
Key Responsibilities:
- Receive and accurately record emergency and non-emergency calls, noting significant details
- Resolve issues and fulfill requests by relaying information or offering appropriate solutions
- Handle orders for products or deliveries by receiving and dispatching them promptly
- Prioritize incoming calls based on their urgency and importance
- Utilize radio, phone, or computer systems to dispatch crews, vehicles, or other field units to designated locations
- Monitor the progress and whereabouts of field units to coordinate and optimize their schedules
- Keep field units informed about orders, traffic conditions, obstacles, and any specific requirements
- Input data into the computer system and maintain detailed logs and records of calls, activities, and pertinent information
If you lack experience in dispatching, kindly refrain from applying.
Ready to take on the challenge of being a Dispatcher? Submit your resume to recruiter@expresserrandsofjax.com.
Join us at Express Errands & Courier, where your communication skills can make a real difference. Apply today and be a part of our mission to ensure efficient and reliable service for our customers!
We are committed to fostering an inclusive workplace and welcome qualified applicants from diverse backgrounds without regard to race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected characteristic.